3.1 Rate Quotations

All rates are provided as quotations based on information provided by the Customer. AGI Freight reserves the right to adjust rates based on additional information or services required.

3.2 Payment

Payment terms will be outlined in each quotation or service contract. Invoices are due as specified on each invoice. A late fee may apply to overdue invoices.

3.3 Taxes and Duties

All applicable taxes, duties, and government-imposed fees are the Customer's responsibility and will be added to the invoice if not included in the initial quote.

4.1 Accurate Information

The Customer agrees to provide accurate information regarding the goods, including description, dimensions, weight, and any special handling requirements.

4.2 Compliance with Laws

The Customer is responsible for ensuring all goods comply with applicable laws and regulations, including customs regulations, and will indemnify AGI Freight for any penalties resulting from non-compliance.

5.1 General Liability

AGI Freight will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, income, interest, or future business.

5.2 Liability Limit

Our liability for any damage, loss, or delay of goods is limited to the amount specified by applicable law or as specified in our service contract.

5.3 Force Majeure

AGI Freight is not liable for delays or damages resulting from circumstances beyond our control, including but not limited to natural disasters, weather conditions, strikes, acts of war, or governmental actions.

7.1 Claims

Claims for damage, loss, or delay of goods must be submitted to AGI Freight in writing within 7 days of delivery. All claims must include sufficient evidence to substantiate the claim.

7.2 Dispute Resolution

In the event of a dispute, the parties agree to first attempt resolution through negotiation. If unresolved, disputes may be submitted to mediation or arbitration in Singapore as agreed upon by both parties.